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Speaker - Mr Raju Nair

DBS Bank

Last updated on 7 October 2026
Profile picture of Mr Raju Nair

Mr Raju Nair

Managing Director, Group Head, Platform, Analytics and Surveillance Operations, Legal & Compliance
DBS Bank

Biography

Raju presently is the Managing Director, Head-Platform, Analytics & Surveillance Operations, Group Legal & Compliance.

He joined DBS in 2005 and over the last 20 years has covered multiple roles

  • Immediate last role was as Country Head-Consumer & Wealth Operations in Technology & Operations covering all retail products, ATM network services, Domestic Payments and Wealth Operations.

  • Prior to that he was the Regional Head-Customer Experience for the Consumer Banking Group establishing CX as a function across our regional markets in Asia to lead and support Customer journey projects across the Consumer franchise.

  • He also spend 6 years in the DBS Group Transformation Team leading the Customer Journey (CJ) Transformation Program & Process Improvement Program(PIE) across the region.

Before DBS, he spent 11 years as an entrepreneur running BPO and IT consulting services in India across domains of railways, telecom and securities.